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Ordering Information

Items marked with *** are ĎAvailable by Orderí. This means simply that the item is not in stock, but can be ordered from our wholesaler and shipped to you within 4-5 business days (after your payment has cleared).

As we run our business from home and have such a large number of products available for sale (over 3000 at last count!), it is simply impossible for us to keep all our products in stock.

Here's what will happen when you order an item that is marked 'Available by Order':

Once your payment has cleared, the item or items will be ordered from our wholesaler. It takes roughly 3-4 business days for us to receive the items. As soon as we recieve your order from our wholesaler, it will be packaged and shipped to you within the next 24 hours. This means that it will be roughly 4-5 business days from the time your payment has cleared to the time your order leaves our hands. This does not include delivery time, which is the time it takes for Australia Post to deliver your parcel to you.

On the rare occasion our wholesaler does not have an item in stock, the item will be placed on backorder. We will notify you of this via email and give you the choice of two options:

1. You can wait for the item to become available (we will give you an estimate as to when this will be), and we will ship the item to you when it is available at no extra shipping cost to you.
2. You may have the money for the item refunded, either to your bank account, PayPal account, or as store credit.

If you would like to know if an item is available before ordering, please feel free to Contact Us.